Terms and Conditions

Welcome to Karas Locksmiths (“Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the services provided through it. By accessing or using our Website, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing and using our Website, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you are prohibited from using or accessing our Website.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes indicates your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any updates.

3. Eligibility

You must be at least 18 years old to use our Website. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Account Registration

To access certain features of our Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

5. Use of the Website

You agree to use the Website in accordance with all applicable laws and regulations. You shall not:

  • Use the Website for any unlawful purpose.
  • Post or transmit any harmful, threatening, defamatory, obscene, or otherwise objectionable material.
  • Interfere with or disrupt the operation of the Website.
  • Attempt to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website.

6. Payment Terms

6.1 Payment on Completion of Works

Unless a prior account application has been made and approved by Karas Locksmiths, payment for services is due upon completion of the works. You agree to pay the total amount due for the services provided at the time of completion.

6.2 Accepted Payment Methods

We accept various payment methods including but not limited to credit cards, debit cards, bank transfers, and cash. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges).

6.3 Account Applications

Customers may apply for an account to receive an invoice for services rendered, with payment terms as specified in the approved account agreement. Account applications are subject to approval and may require a credit check. Account holders must adhere to the payment terms outlined in their account agreement.

6.4 Billing and Invoicing

For customers with an approved account, invoices will be issued following the completion of services. Payment is due within the terms specified in the invoice. Late payments may incur additional charges and may be forwarded onto a debt collection agency for recovery of unpaid invoices.

6.5 Cancellations and Refunds

All sales are final, and we do not offer refunds except as required by law. If you believe there has been an error in billing or if you have any questions about the services provided, please contact us immediately to resolve the issue.

7. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software and layouts/themes, is the property of Karas Locksmiths or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written permission.

8. Privacy Policy

8.1 Information Collection

We collect personal information that you voluntarily provide to us when you use our Website or services. This may include your name, email address, phone number, payment information, and any other information you choose to provide.

8.2 Use of Information

We use the information we collect to:

  • Provide and manage our services.
  • Process your transactions and send you related information.
  • Communicate with you, respond to your inquiries, and provide customer support.
  • Improve our Website and services.
  • Comply with legal obligations and enforce our policies.

8.3 Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

  • With your consent.
  • With service providers who assist us in operating our business and providing our services, subject to confidentiality agreements.
  • To comply with legal obligations, respond to legal processes, and protect our rights and property.

8.4 Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us via email or the internet.

8.5 Your Rights

You have the right to access, correct, or delete your personal information that we hold. You may also have the right to object to or restrict certain types of processing of your personal information. To exercise these rights, please contact us using the information provided below.

8.6 Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the effective date of the updated policy. Your continued use of our Website after any changes indicates your acceptance of the new Privacy Policy.

9. Disclaimer of Warranties

The Website and all content, products, and services provided through it are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Website or its content, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or any content, products, or services obtained through the Website.

11. Indemnification

You agree to indemnify, defend, and hold harmless Karas Locksmiths, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or the use of the Website shall be resolved through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA), and judgment on the arbitration award may be entered in any court having jurisdiction. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Entire Agreement

These Terms constitute the entire agreement between you and Karas Locksmiths regarding the use of the Website and supersede any prior agreements or understandings, whether written or oral.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Karas Locksmiths
Email: accounts@karaslocksmiths.com.au
Phone: 0438375512

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions and Privacy Policy.

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